This news release is from the previous Governor's administration.
For Immediate Release: February 24, 2014
Contacts: VDOT: Tamara Rollison, 804-786-2715 (office) -804-335-5758 (cell)

VDOT Repairing Potholes Statewide


Report potholes on VDOT’s website and at 800-FOR-ROAD


RICHMOND – This winter’s frigid temperatures, winter storms, and snow and ice removal, combined with recent warmer temperatures, have produced the right combination for the onset of potholes. The Virginia Department of Transportation (VDOT) is tracking them down and patching them as quickly as possible to keep roads and highways safe for motorists and their vehicles. 

The pothole repairs VDOT makes during the winter are mostly temporary, using a cold mix. Permanent pothole repairs require warmer weather and will be made in the spring. 

VDOT crews are always on Virginia’s road addressing various maintenance needs, so when they see a pothole or get a report of one, they will immediately repair it or call for a crew with the proper materials and equipment to patch it. 

“VDOT takes maintaining our roads as seriously as we do clearing them after winter storms, and our crews do a tremendous job doing both,” said VDOT Commissioner Charles Kilpatrick. “If motorists do see a pothole that could cause problems, VDOT’s website has a form where you can report them and other road problems. You can also call our Customer Service Center day or night to do the same. Since VDOT operates and maintains 58,000 miles of roads in Virginia, we appreciate this help in identifying hazards so we can keep our roads in top driving shape.” 

To Report Potholes

  • Use VDOT’s Web-based form to report potholes and other road problems, at You can also click on “Report a Road Problem” at the top of the home page on VDOT’s website,
  • Call 800-367-7623 (800-FOR-ROAD) 24 hours a day to reach VDOT’s Customer Service Center to report road hazards or ask questions. 

The pothole cycle:

  • Water seeps into and under the pavement.
  • The moisture freezes, expands and thaws, weakening the pavement.
  • The weight of traffic loosens the pavement, causing such spots to crumble.
  • Potholes form in the weak spots in the pavement. 

“VDOT continues to research, pilot and implement new pavement mixtures and designs that will provide a longer service life on our roads and highways,” said Kilpatrick. “We do ask all drivers to please make way for and slow down for VDOT equipment and crews as they plow snow and patch potholes. We need to keep everyone safe on the roads year-round.” 

More VDOT information: